Why Choose New Dimensions Automotive?
- Convenient Location: We are a full-service auto repair shop conveniently located in Mesa, AZ 85215.
- Efficient Service: Our shop is clean, organized, and equipped with the latest tools and equipment, ensuring efficient service that saves you time and money.
- Family-Owned and Operated: As a family-owned and operated business, we live in Mesa, AZ, and care deeply about our reputation. Our customers are not just another face; they are our friends and neighbors.
- Solid Reputation: We have earned a solid reputation on platforms like Google, Facebook, Nextdoor, and hold an A+ Rating with the Better Business Bureau.
- Experienced Technicians: Our technicians are ASE certified and hold Associate’s degrees in automotive repair. With over 40 years of combined experience, we can tackle virtually any problem in any car, using professional-grade materials and often opting for OEM parts.
- Quality Repairs: Our repairs are done right the first time and backed by a Nationwide Limited Warranty.
- Honest and Fair Pricing: We offer honest, fair, and reasonable pricing. Our repair jobs are priced according to standard book times, and our labor rates are typically 10-20% lower than dealership rates.
- Exceptional Service: Our rates are comparable to other professional independent shops in the area, and our service is second-to-none.
If you need auto repair in Mesa, AZ, give us a call at (480) 218-0096 to schedule an appointment or simply ask any questions. We are happy to help.
Does New Dimensions do engines?
Yes! We offer engine maintenance, diagnostics, repairs, and replacements! Call (480) 218-0096 to discuss how we can help repair your engine today.
Is New Dimensions a transmission shop?
New Dimensions Automotive offers transmission diagnostics, repairs, and replacements. However, we are not a specialized transmission repair shop. If you are looking to have a transmission rebuilt we are happy to refer you to a reputable shop in the area.
Is New Dimensions qualified to fix my luxury vehicle?
Yes! Every day we service a variety of luxury vehicles to include Acura, Audi, BMW, Cadillac, Lincoln, Jaguar Land Rover, Infiniti, Lexus, Mercedes, and so many more! Our owner, Jaime Tejeda is a certified BMW Master Technician and our shop has over 40+ years of combined experience working on nearly every make and model vehicle. We have the proper software to diagnose your luxury vehicle and the experience to fix it right.
What kind of repairs can New Dimensions do?
New Dimensions is a full-service repair shop offering repairs for domestics and imports:
- air conditioning
- alignments
- belts and hoses
- brakes
- batteries
- computers
- door locks and windows
- emissions
- engines
- fuel systems
- ignitions and switches
- power steering
- radiator & cooling
- suspension
- transmissions
- SO MUCH MORE
What kind of parts does New Dimensions use?
We have both dealer and OE quality aftermarket parts available through our various accounts with local suppliers. Most parts are available for same day repairs. We only use professional-grade materials, and your parts purchase is covered by our guarantee.
I can find the part cheaper on the internet, will you install it?
Sure, in most cases we will do this for our customers. However, we strongly discourage customers from purchasing their own parts. First and foremost, it’s important to understand that we do not offer a guarantee on repairs if supplied by the customer and we charge our standard labor rate plus 20%.
Why? It’s simple.
PART QUALITY:
We have no control over the part quality you decide to purchase. That online “deal” you found could be a used or refurbished part, or worse a poor quality knock-off.
TIME AND EFFORT:
Have you ever put together a piece of furniture only to discover missing screw holes or slightly skewed measurements? This happens all the time with cheap parts. We spend time removing components and draining fluids, only to find the part supplied doesn’t work or fit. The technician can’t leave your vehicle in the bay for hours, or often days, while you return the part for a replacement. Instead, the vehicle must be put back together to push out, while we wait for a replacement. That part savings has now cost you time, and additional labor charges for a second installation.
FAILURES:
Great! The repair has been completed and you leave the shop happy, saving money with the internet purchased part. After a few days or months, the part fails. Now what? Will New Dimensions charge to replace it? Absolutely. The part you purchased is not covered by our guarantee because we have no recourse to recoup the cost of labor to replace the defective part. When we purchase parts from our suppliers, our technician’s time to install a replacement could be reimbursed once the defect is proven.
WANT TO KNOW MORE? GET IN TOUCH WITH US TODAY AT (480) 218-0096.
Extended Warranty
Does New Dimensions Automotive honor extended warranties?
YES! Some extended warranty plans require you take your vehicle to a specific shop or even the dealer you purchased the warranty plan from. However, there are MANY extended warranty plans that allow customers to use an independent repair shop for diagnostics and repairs. New Dimensions Automotive can help facilitate extended warranty repairs, working with your plan administrator for approvals and payments. Give us a call to discuss your extended warranty repair at (480) 218-0096.
If you have a repair covered by ProVantage® Nationwide Warranty – GOOD NEWS – New Dimensions Automotive is part of the network!
We would love to discuss your vehicle and the repairs we can offer you. Contact us today with questions.
