Scanning a vehicle's computer system for codes is simply a tool to help technicians diagnose vehicle fault lights. In most cases, code(s) do not pin point issues. It is typically the code(s) that help lead the technicians in the right direction to properly research, inspect or further pin-point the cause for the fault light. Without proper diagnostics by a qualified technician, customers may replace a part only to find the Check Engine light return days later. It is highly recommended that customers have their vehicles diagnosed by a Certified Technician prior to purchasing any parts.
New Dimensions Automotive will scan your car’s computer system for codes, free of charge. Any codes found during the computer scan will be documented and provided to you on a no-cost invoice. The Free scan does not include diagnostics. This means the Technician or Service Advisor that performed the scan is not authorized to provide diagnostics, hints, suggestions, or any other type of technical assistance. In most cases, repair estimates cannot be provided unless diagnostics is completed first.
If the customer requests further diagnostics to inspect, research, troubleshoot, or further verify faults, the customer must authorize a minimum diagnostics fee of $105.00*.
If the customer authorizes both diagnostics and repairs to be performed by New Dimensions within the same visit, the standard rate diagnostics fee may be discounted up to 50%. Some diagnostic services, especially those that require extensive tech time, may not qualify for a discount.
*labor rate subject to change. Contact us for current pricing.